Best merchant services in 2024
Sierra Campbell
Verified by an expert“Verified by an expert” means that this article has been thoroughly reviewed and evaluated for accuracy.
BLUEPRINT
Updated 6:11 a.m. UTC Sep. 2, 2024
Editorial Note: Blueprint may earn a commission from affiliate partner links featured here on our site. This commission does not influence our editors' opinions or evaluations. Please view our full advertiser disclosure policy.
The best merchant services power your online enterprise and allow you to process transactions both online and in person through point-of-sale (POS) solutions. Top merchant service companies offer low per-transaction fees, responsive and knowledgeable customer support and a variety of payment options so your customers can purchase your products in a way that’s most comfortable and familiar to them.
We researched a number of merchant service companies and thoroughly evaluated their features, pricing structure and customer service offerings to find the ten best. If you’re looking to transition your business to an e-commerce platform, or aren’t satisfied with your current merchant services setup, these companies are worth considering.
Featured credit card processing offers
Stax
Via Stax’s website
Monthly fee
$99
Swiped transaction fee
7¢ to 10¢ + interchange rate
Merchant One
Via Merchant One’s website
Monthly fee
$13.95
Swiped transaction fee
0.29% to 1.55% per transaction
Payment Depot
Via Payment Depot’s webiste
Free Trial
No
Offers
$0 Setup & No Cancellation Fees
Pricing
Customized Interchange+ Pricing – Rates as low as 0.2% – 1.95%
Clover
Via Clover’s website
Monthly fee
$14.95
Swiped transaction fee
2.6% + 10¢
Best merchant services
- Stripe: Best for global payments.
- Square: Most flexible.
- PayPal: Easiest to use.
- Clover: Best for in-person transactions.
- Merchant One: Best for poor credit.
- Paysafe: Best for high-risk businesses.
- Helcim: Most affordable.
- ProMerchant: Best payment options.
- Elavon Payment Processing: Best integrations.
- Stax: Best for high volume businesses.
Why trust our small business experts
Our team of experts evaluates hundreds of business products and analyzes thousands of data points to help you find the best product for your situation. We use a data-driven methodology to determine each rating. Advertisers do not influence our editorial content. You can read more about our methodology below.
- 27 companies reviewed.
- 1,674 data points analyzed.
- 100+ hours of research.
Best for global payments
Stripe
Starting monthly fee
Minimum contract length
24/7 customer service
Pros and cons
- Supports more than 135 currencies.
- Embeddable checkout feature.
- Flexible payouts.
- No complete POS systems.
- Advanced features require technical knowledge.
Who Stripe is best for
Stripe’s payment services are a great fit for businesses that accept payment from or do business in a number of countries, or which generally have a strong international focus. Stripe is capable of processing payments in more than 135 global currencies and supports a number of local payment methods (like Alipay and iDEAL) so that your overseas customers can make payments through a platform they feel most comfortable with.
Stripe allows businesses in more than 25 countries to accept payments from customers all over the planet and allows clients to establish local accounts to try to reduce cross-border and conversion fees.
Beyond all the international support, Stripe has a comprehensive payment processing platform that’s highly customizable to suit your needs (especially if you have technical knowledge and are comfortable implementing code), making it a good match for developers running their own businesses. There’s a developer dashboard for monitoring API usage and support for over 450 platforms and extensions to automate almost any manual process.
Why is Stripe the best?
Stripe offers a powerful, versatile and highly customizable payment processing platform, especially if you have the technical expertise to take advantage of it. It’s also one of the best merchant services for processing payments from overseas or to help support truly global businesses.
Value
Stripe doesn’t charge customers a monthly fee, nor does it leverage any setup fees or hidden costs. For its standard package, transactions are priced at 2.9% plus $0.30 per successful charge for domestic cards — fairly in line or slightly below similar fees at competing merchant services.
Stripe also offers a suite of affordable options for in-person payment processing. While the company does sell dedicated hardware for taking payments, like its S700 Stripe Reader for $349.00, it also offers in-person solutions that don’t require any additional hardware. You can accept tap payments on a mobile device without the need to purchase any additional devices as part of Stripe’s Terminal offerings.
Functionality
Stripe offers a tremendous amount of features and services to its customers, though some of them may require some fairly advanced technical knowledge to fully exploit. It starts with broad support for cards like Visa, Discover and Mastercard, as well as digital wallets like Apple Pay and Google Pay so your customers can access a wide range of the most popular ways to pay online.
Beyond that, there are more niche payment options, including some that are more popular in other parts of the world, like Bancontact or Giropay, so your international customers can also access familiar payment options.
Stripe also offers great options for getting access to your money quickly and easily. The platform lets you choose a payout schedule (on a rolling basis, weekly or monthly), as well as access instant payouts for a 1% charge if you need to get your money right away.
There are also lots of great options for developers or the more technically-inclined to further wring advanced functionality out of the platform, like client libraries in nearly every language from Ruby to Go and Swift, as well as tons of extensions to automate manual processes.
Support
Stripe offers customers 24/7 customer support by way of phone, email and live chat through the official website. Furthering the perception of Stripe as the merchant services company for developers is the ability to jump on its Developer Discord server and solicit specific help from its technical team. Stripe also offers a large library of technical docs, as well as code samples in over eight languages.
Stripe offers a database of information about common support topics on its website, as well as guides designed to walk you through common e-commerce situations or issues. It also has a section dedicated to resources specific to its various products, to get you answers exclusive to the services you use the most.
Learn more: Read our full Stripe review.
Our expert opinion
Our editorial team created our expert opinion scores. The expert score contributes to 10% of the data-focused methodology, which underpins our Blueprint rating for each company. The expert score combines first-person experience, subject matter expertise and extensive research to develop these metrics as another source of truth for readers during their decision-making process.
Our expert opinion | ||||
---|---|---|---|---|
8/10 | Stripe offers reasonable value for money given its competitive transaction fees and number of free services | |||
8/10 | Stripe offers an extremely large set of features, particularly for developers with the expertise to take advantage of. It does lack a dedicated, out-of-box POS solution, however | |||
10/10 | Stripe responded to our email support request very quickly, and provided a concise and thorough response to our query | |||
6/10 | Stripe has a mixed reputation online. While some reviews praise the company for timely payouts and professional customer support, others complain of deceptive practices and difficulty integrating existing website features | |||
Stripe is a strong offering for its global reach. It may be an especially good option for those who are particularly tech savvy |
Full details
Full Details | ||
---|---|---|
Pricing | ||
Starting monthly fee | $0 plus processing fees | |
Payment structure | Flat rate and interchange-plus | |
In-person transaction fee | 2.7% plus $0.05 | |
Online transaction fee | 2.9% plus $0.30 | |
Chargeback fee | $15 | |
Minimum contract length | None | |
Features | ||
Online application | Yes | |
Free hardware | No | |
Accepts high-risk merchants | No | |
Mobile app | Yes | |
24/7 customer service | Yes |
Most flexible
Square
Starting monthly fee
Minimum contract length
24/7 customer service
Pros and cons
- Offers hardware, POS systems, payroll and online store solutions.
- Includes several marketing and outreach options.
- Offers support for gift cards and loyalty programs.
- Not suitable for high-volume transactions.
- Higher transaction fees than some competitors.
Who Square is best for
Square offers a wide variety of payment processing options designed to support a similarly wide variety of businesses and use cases. This means it’s a good match for many businesses, but particularly for those that are looking to mix online sales with in-person or phone sales, as Square provides systems to support processing for all of those scenarios.
Square is also a good match for companies looking to market through their payment processing company, which is a handy integration and could save your business money you would otherwise spend on external or third-party marketing solutions. Square offers email, text message and social media marketing opportunities as well as options for sending out coupons, selling gift cards or powering rewards programs.
Why is Square the best?
Square is a very versatile platform that can power both online and in-person transactions (as well as things like phone or manually entered transactions) to suit a wide variety of businesses and to enable companies looking to sell across multiple channels simultaneously. It also comes with a welcome suite of extras to provide a broad commerce platform.
Value
Square offers a pair of pre-built packages for customers, as well as a custom tier that allows you to build a bespoke plan to suit your specific sales needs, though it requires you to contact ܲ’s sales team directly for pricing.
The basic plan, appropriately called Free, carries no setup fee or monthly fee outside of processing fees and gives you everything you need to get started selling online, in-person or over the phone. It’s a great value for businesses just getting off the ground with simple needs, though it lacks advanced features tailored to specific business types (like restaurants or retail businesses).
Those more-specific features are, however, included in the Plus plan, which does charge a $29 per month base fee but adds those custom tools as well as support for appointment-based businesses.
Functionality
While Square doesn’t have a lot of the in-depth, developer tools that Stripe boasts (like Stripe’s developer dashboard or huge extensions library), it does offer a robust set of core features and useful extras that will be a boon for small business owners.
ܲ’s plans all offer baseline support for selling online, in person or by phone so you can take payments wherever your customers find you. Beyond that, Square offers payroll services, so you can pay your employees and manage tax files through the same platform where you process payments.
There are also the marketing tools we mentioned above for social media, email or text message — a feature set you’d normally have to pay extra for another company to furnish. Square even offers options for opening credit and savings accounts or obtaining a business loan to finance your company’s growth.
Support
Square offers a library of support topics on its website, aimed at addressing common customer issues and concerns with the platform. It includes articles on things like how to set up your Square Online Platform, how to use Square for contracts and how to manageAfterpay, the service that allows customers to pay for products in installments.
You can also reach Square customer support by phone or by live chat through the website between the hours of 6 a.m. and 6 p.m. PDT, Monday through Friday. Alternatively, you can send Square support an email or open a thread in the Community section of the website to discuss issues with other Square clients and staff.
Learn more: Read our full Square review.
Our expert opinion
Our editorial team created our expert opinion scores. The expert score contributes to 10% of the data-focused methodology, which underpins our Blueprint rating for each company. The expert score combines first-person experience, subject matter expertise and extensive research to develop these metrics as another source of truth for readers during their decision-making process.
Our expert opinion | ||||
---|---|---|---|---|
Value for money | 8/10 | Square offers strong value, particularly in its Free plan, which includes everything you need to start processing payments | ||
Feature set | 9/10 | ܲ’s core features are a solid foundation, and the platform includes a broad suite of extras as a welcome sweetener | ||
Responsiveness | 6/10 | Square didn’t respond to our email support request within several business days, but we did speak to a customer service representative who provided solid, if basic, information | ||
Reputation | 9/10 | Square has a very good reputation online, with reviewers roundly praising it for its ease of use, unified interface and speedy transaction processing | ||
Overall score | 8/10 | Square is a strong, well-rounded platform for online sales, marketing and beyond |
Full details
Full Details | ||
---|---|---|
Pricing | ||
Starting monthly fee | $0 plus processing fees | |
Payment structure | Flat rate | |
In-person transaction fee | 2.6% plus $0.10 | |
Online transaction fee | 2.9% plus $0.30 | |
Chargeback fee | $0 | |
Minimum contract length | None | |
Features | ||
Online application | Yes | |
Free hardware | Yes | |
Accepts high-risk merchants | No | |
Mobile app | Yes | |
24/7 customer service | No |
Easiest to use
PayPal
Starting monthly fee
Minimum contract length
24/7 customer service
Pros and cons
- Integrates with major e-commerce platforms.
- Offers risk management tools.
- Optional data, analytics and reporting solutions.
- High default transaction fees.
- Preferred rates only selectively available at higher volume by contacting sales.
Who PayPal is best for
PayPal is a trusted and widely recognizable payment and processing platform that offers a variety of merchant services for small businesses.
Beyond the standard in-person and online processing options, PayPal also offers supporting services, like its risk management analysis powered by machine learning algorithms, designed to detect fraud and help resolve (or avoid) disputes. Additional services like these make PayPal a good partner for small businesses that are looking for a single solution to a wider array of business challenges than just payment processing.
PayPal can assist with shipping, securing a loan for your business or setting you up with a credit card or debit card to fund your purchases while you’re getting established (or to provide foundational capital for growth).
PayPal is also suitable for companies that want to accept some relatively non-standard payment methods, including cryptocurrency, digital wallets or Pay Later.
Why is PayPal the best?
PayPal is an excellent solution for several common business quandaries for companies looking to condense multiple solutions into a single platform. This means you have a single point of contact for resolving issues across a number of facets of your business, and PayPal also offers everything you need to process payments from a wide variety of sources.
Value
PayPal’s per-transaction fees can be a little high, though the company does go some way toward offsetting that cost by not charging cancellation fees or fees for things like accepting rewards cards or corporate cards. It also adds value to its platform by allowing your customers to pay with PayPal itself for free (though there is a 4.5% charge for currency conversion).
Whether PayPal represents a good value for your business will depend in large part on how many and which of its services you avail yourself of. If you’re looking for a single solution for risk assessment, financing and reporting, PayPal is a good fit.
Functionality
PayPal’s payment processing options include online checkout so that you can accept payments on your e-commerce website or online storefront as well as integration with top platforms like WooCommerce and GoDaddy.
There’s also PayPal Zettle, the company’s POS system, which lets you take payments on your phone through an app, through a physical card reader or terminal or by way of a QR code. These can be a boon to small businesses with limited space in a physical setting for accepting payments or those that sell their goods at events or other scenarios that require a mobile payment solution.
PayPal also provides options for processing invoices or manually processing payment information that comes in by phone or mail so that you can also service remote customers who prefer not to pay for things online.
Support
PayPal has a fairly sprawling help section on its website dubbed the Business Resource Center. It’s a good place to start if you want to do a deep dive on everything PayPal offers, or if you’re looking for tips on how to build out your business with the support of PayPal’s tools. There’s also a fair amount of prognostication on the future of the e-commerce sector and how best to market to different demographics.
You can contact PayPal customer service by phone any day of the week between the hours of 6 a.m. and 6 p.m. PT. PayPal also has a resolution center for disputes, and hosts a community section where you can search for advice from others facing similar issues.
Learn more: Read our full PayPal review.
Our expert opinion
Our editorial team created our expert opinion scores. The expert score contributes to 10% of the data-focused methodology, which underpins our Blueprint rating for each company. The expert score combines first-person experience, subject matter expertise and extensive research to develop these metrics as another source of truth for readers during their decision-making process.
Our expert opinion | ||||
---|---|---|---|---|
Value for money | 7/10 | PayPal’s transaction fees are fairly steep, though they’re offset by relief on a few other fees and surcharges | ||
Feature set | 9/10 | PayPal offers a broad set of payment processing features backed by a bunch of additional services and extras to support small businesses | ||
Responsiveness | 10/10 | We contacted PayPal customer service by phone and its representative was courteous, helpful and answered our questions thoroughly | ||
Reputation | 6/10 | PayPal has a mixed online reputation. Some customers point to its ease of use, good customer service and speed, though others criticize it for lacking protections and security measures | ||
Overall score | 8/10 | PayPal is a robust, well-rounded platform for payment processing and supporting businesses, though it may be pricier than some alternatives |
Full details
Full Details | ||
---|---|---|
Pricing | ||
Starting monthly fee | $0 plus processing fees | |
Payment structure | Interchange-plus | |
In-person transaction fee | Interchange plus $0.09 | |
Online transaction fee | Interchange plus $0.49 | |
Chargeback fee | $20 | |
Minimum contract length | One year | |
Features | ||
Online application | Yes | |
Free hardware | No | |
Accepts high-risk merchants | With pre approval | |
Mobile app | Yes | |
24/7 customer service | No |
Best for in-person transactions
Clover
Starting monthly fee
Minimum contract length
24/7 customer service
Pros and cons
- Includes inventory and revenue tracking and other analytics.
- Payroll and staff management tools.
- Competitive pricing.
- Hardware and accessories are expensive.
- Basic plan lacks a lot of functionality.
Who Clover is best for
Clover is primarily known for its POS hardware, which several other processing companies use to power their own POS solutions. However, Clover also offers a number of other processing options, including a no-hardware option, and also offers several additional merchant services. It’s a great option for businesses looking for a single umbrella under which to package different business needs, and Clover offers competitive processing fees and pricing, though the best rates are gated behind the more expensive subscription tiers.
Those tiers come in three varieties, including a basic package carrying no monthly fee but lacking a number of additional services beyond basic payment processing. Also, none of the subscription plans include hardware by default, so you’ll have to pay extra for any of the company’s POS terminals or accessories.
Why is Clover the best?
Clover offers a wide gamut of services, from payment processing to employee management and inventory tracking. The convenience of packaging a number of essential services in one place can save your business precious time and may also end up saving you money when compared against paying multiple companies for all of those services independently.
Value
How much value you extract from Clover’s platform will depend on how you use it and which services you’re paying for. For instance, if you don’t process a large volume of transactions per month and aren’t interested in some of the add-on services, the basic package (Payments) is a good option as there’s no set monthly fee and the higher per transaction fee won’t impact you as much.
On the other hand, if you do process a larger quantity of transactions — and if you’re also looking for peripheral features like the ability to track inventory and real-time sales or to offer promotions, a reward program or gift cards — the higher tier is probably a better value. It carries a higher monthly fee, but the per-transaction cost is lower and it bundles a large number of extra services.
Functionality
With Clover, the payment processing functions are just the tip of the iceberg. The company offers its well-known POS terminals, including touchscreen devices with card readers of both the portable and fixed variety, along with e-commerce processing solutions and a Clover Go app and card reader to take payments on your phone. The features that really set Clover apart, however, are its additional merchant support services.
There’s payroll through partner services and employee management, inventory creation and tracking, sales analytics and the gift card/promotions/loyalty programs previously mentioned. Beyond that, Clover offers text, email and social media marketing tools, an app customers can use to order and pay ahead or track reward points and other useful tools that will help you run your business and ensure its success. Packaging them all together with Clover means easier management and one source of truth for several facets of your business.
Support
Clover has a help section on its website that includes some basic information on setting up a Clover device or accessing your Clover account. Beyond that, it doesn’t offer a tremendous amount of online resources, but there is a live chat feature to contact sales or customer service.
You can also reach customer support by logging into an existing Clover account and either selecting Help from the top of the page, tapping the Help button on the home screen of a Clover device or through the Clover Go app. Current customers can also contact the support team through the direct support phone number listed on your statement.
Learn more: Read our full Clover review.
Our expert opinion
Our editorial team created our expert opinion scores. The expert score contributes to 10% of the data-focused methodology, which underpins our Blueprint rating for each company. The expert score combines first-person experience, subject matter expertise and extensive research to develop these metrics as another source of truth for readers during their decision-making process.
Our expert opinion | ||||
---|---|---|---|---|
Value for money | 7/10 | Clover offers solid value for money for a variety of clients across its three subscription plans, though hardware and accessories can get expensive quickly | ||
Feature set | 10/10 | Clover offers not only a robust suite of payment processing options but also a number of excellent additional services | ||
Responsiveness | 7/10 | We were unable to reach Clover through its live chat function, but we did talk to a representative by phone who was helpful and well-informed | ||
Reputation | 7/10 | Clover has a mixed reputation online. While some reviews laud its features and functionality, others criticize it for hidden fees and an onerous cancellation process | ||
Overall score | 7.75/10 | Clover offers a comprehensive suite of payment processing services alongside lots of additional, helpful merchant services |
Full details
Full Details | ||
---|---|---|
Pricing | ||
Starting monthly fee | $0 plus processing fees | |
Payment structure | Subscription flat rate, interchange-plus | |
In-person transaction fee | 2.6% plus $0.10 | |
Online transaction fee | 2.6% plus $0.10 | |
Chargeback fee | $25 | |
Minimum contract length | Three years | |
Features | ||
Online application | No | |
Free hardware | Statement credit | |
Accepts high-risk merchants | No | |
Mobile app | Yes | |
24/7 customer service | Yes |
Best for poor credit
Merchant One
Starting monthly fee
Minimum contract length
24/7 customer service
Pros and cons
- Next-day funding.
- Offers check services.
- Smartphone and tablet options.
- Charges additional fees and an early termination fee.
- Three year contract required.
Who Merchant One is best for
Merchant One offers a comprehensive suite of payment processing options across a number of contexts, with solutions for online payments, in-person, different POS scenarios, processing on mobile phones or tablets and a key-in application when the credit card isn’t physically available.
Its fees are competitive, and it offers both traditional and interchange pricing. The company also has a speedy approval process and approves 98% of applicants, even those with poor credit, so it’s a great match for customers with a lot of debt or who may be recovering from a financial setback.
Merchant One is also generally a suitable fit for any business looking for core payment processing services, especially when you add the company’s extra services, like text message marketing and support for reward/loyalty programs. It may specifically suit your business better if you’re in certain industries, like a restaurant that needs an advanced terminal and check services or an e-commerce business that wants to offer gift cards and a loyalty program.
Why is Merchant One the best?
Merchant One offers a full toolset for businesses looking to process payments online, in-person or over the phone, and it also throws in some welcome bonus features. Its rates match up well to its competitors, and the company offers 24/7 customer support through a variety of channels.
Value
Merchant One offers both traditional, flat-rate-per-transaction pricing as well as an interchange plus alternative so customers have options where pricing is concerned. While the swiped and keyed-in rates on the company’s website are competitive (listed as 0.29% to 1.55% for swiped transactions and 0.29% to 1.99% for keyed-in), it’s important to note that these are qualified rates.
Full rates, fees and terms are only available to individual customers through their merchant processing agreement and thus may vary significantly, making it more difficult to evaluate Merchant One’s offering for total overall value.
Functionality
Merchant One’s core services include two POS options. There’s a retail terminal with a 14” touchscreen that allows customers to swipe their cards or a more complete POS system with a touchscreen and an independent card reader that allows for tapping or inserting a card which also gives retailers the option to take cash.
Offering both systems means Merchant One can accommodate a larger number of businesses at different price points, whether you want a simple solution or a more-robust, complete terminal.
There are also mobile options that allow you to take payment on a phone or tablet for even more mobility and versatility, which is great for business owners that sell at events or travel with their products. Key-in functionality is also helpful if you want to take payments over the phone or even by mail.
For e-commerce, there are over 175 shopping cart integrations and the option to add “buy now” buttons on your site. Merchant One also offers text message marketing to get the word out about your business and loyalty/reward programs, which can be a boon to small businesses because of how they incentivize return customers.
Support
Merchant One offers 24/7 customer support. You can reach Merchant One by mail at its physical address in Florida, through an email contact form on its website or by phone or direct email. The company doesn’t offer any additional informational resources or community features on its site — issues will have to be resolved with customer service directly.
Our expert opinion
Our editorial team created our expert opinion scores. The expert score contributes to 10% of the data-focused methodology, which underpins our Blueprint rating for each company. The expert score combines first-person experience, subject matter expertise and extensive research to develop these metrics as another source of truth for readers during their decision-making process.
Our expert opinion | ||||
---|---|---|---|---|
Value for money | 6/10 | While Merchant One offers both traditional and interchange plus pricing, it does charge a monthly fee as well as an early termination fee and some other additional fees. Its pricing structure also isn’t very transparent, making it harder to evaluate total value | ||
Feature set | 8/10 | Merchant One offers a complete set of payment processing features and a handful of genuinely useful extras, but few standout features distinguish it from competitors | ||
Responsiveness | 7/10 | Merchant One didn’t respond to our email support request within a few business days, but we connected with a representative by phone who was competent, knowledgeable and helpful | ||
Reputation | 9/10 | Merchant One enjoys an excellent online reputation. Several reviewers praise it for its professional, helpful and knowledgeable customer service | ||
Overall score | 8/10 | Merchant One offers all the payment processing services your business needs as well as some handy extras at competitive prices (if you qualify) |